IT Business Analyst

Tanggung Jawab: - Gather, analyze, and document business requirements and translate them into effective IT solutions. - Analyze business processes, identify gaps and improvement opportunities, and provide recommendations to enhance system and operational efficiency. - Act as a bridge between business users and IT/development teams throughout system development, enhancement, and implementation projects. - Prepare relevant system and business documentation, including BRD/FRD, process flows, user stories, and other requirement documents. - Coordinate and support UAT, including test scenarios, issue tracking, and follow-up to ensure solutions meet business requirements. - Monitor project progress and ensure agreed requirements and system improvements are properly implemented and documented. Kualifikasi: - Bachelor’s degree in Information Technology, Information Systems, Computer Science , or a related field. - Minimum 2–3 years of experience as a Business Analyst, IT Business Analyst, System Analyst, or in a similar role. - Strong understanding of business process analysis, requirement gathering, gap analysis, and SDLC . - Experience working with business users and IT/development teams in system implementation or enhancement projects. - Strong analytical, problem-solving, communication, and stakeholder management skills. - Familiarity with SQL/database, Jira, Confluence, Visio/Draw.io, or similar tools is an advantage.