e-Commerce Manager

Tanggung Jawab: Are you a digital leader with a passion for data, innovation, and growth? We’re looking for a Head of e-Commerce to drive the overall strategy, performance, and execution of our online business across platforms. This role will be critical in shaping our digital roadmap and expanding our e-commerce presence in the personal care and beauty industry. Your Key Responsibilities: - Develop and lead the end-to-end e-Commerce strategy across marketplaces (Tokopedia, Shopee, Lazada, etc.), and social commerce channels. - Oversee daily operations of e-commerce activities, including campaign planning, online sales performance, digital merchandising, pricing, and inventory. - Collaborate with internal teams (Marketing, Trade, Supply Chain, Customer Service, Finance) and external partners to ensure seamless customer experience and campaign execution. - Drive online revenue growth , traffic, and conversion by optimizing digital shelf performance, promotional mechanics, and bundling strategy. - Lead livestreaming, affiliate programs, and influencer collaborations as key growth drivers. - Monitor and analyze platform data and KPIs (traffic, conversion, GMV, ROAS, etc.) to provide strategic insights and continuous improvement. - Manage platform relationships and negotiate for visibility, campaign slots, and co-branding opportunities. - Build and lead the e-commerce team with clear direction, coaching, and performance monitoring Kualifikasi: - Bachelor's degree in Business, Marketing, Digital Commerce, or related field. - Minimum 8–10 years of experience in e-commerce, with at least 3 years in a managerial or leadership role . - Proven success managing e-commerce operations for FMCG, personal care, or beauty products . - Familiar with marketplace mechanics, P&L management, campaign planning, and commercial negotiation . - Strong analytical skills and comfort with data-driven decision-making (Excel, Google Analytics, platform dashboards). - Experience in livestream, affiliate, and social commerce strategy is a strong plus. - Solid leadership skills, project management, and the ability to work cross-functionally in a fast-paced environment. - Excellent communication in Bahasa Indonesia and English.