E-Commerce Operations Manager — Karivia - Karivia
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Arya Noble

E-Commerce Operations Manager

Diposting 1 minggu yang lalu

Tipe pekerjaan

F U L L T I M E

Lokasi kerja

O N S I T E · Jakarta

Kompensasi

Gaji tidak dicantumkan

Diperbarui

1 minggu yang lalu

Tentang pekerjaan

Tanggung Jawab: Responsibilities: - Analyze e-channel operational performance, sales trends, forecast accuracy, inventory movement, and execution gaps to identify operational risks, performance issues, and improvement opportunities that support revenue growth and service level achievement. - Develop operational plans and sales forecasts by integrating historical performance, campaign calendars, seasonality, and business targets to ensure operational readiness, and effective execution across e-commerce channels - Develop and manage operational readiness plans for each e-commerce channel, including product launches, campaign execution, inventory preparation, and peak-period readiness to ensure seamless operational execution - Translate approved commercial and marketing plans into executable operational activities by ensuring inventory readiness, system configuration, operational feasibility, and execution alignment across all e-channels - Drive continuous operational improvement by identifying process gaps, implementing corrective actions, and enhancing operational efficiency, service levels, and execution quality across e-commerce channels - Coordinate with cross-functional teams as well as external partners to ensure timely and effective execution of commercial and operational initiatives - Oversee and manage end-to-end e-channel operations, including sales forecasting, inventory readiness, product launch execution, campaign operations, order fulfillment, and daily operational control to ensure business continuity and operational excellence - Monitor daily, weekly, and monthly operational performance against forecasts, service levels, and business targets, leading corrective actions and cross-functional coordination to resolve operational issues and improve execution performance - Develop and deliver operational performance reports by analyzing forecast accuracy, inventory health, operational efficiency, campaign execution, key risks, and actionable recommendations to support management decision-making - Manage and control operational sales budgets, including promo funding, stock deployment, and execution-related costs, ensuring efficient allocation while maintaining profitability and operational sustainability. Kualifikasi: Requirement: - Bachelor Degree in Business Management, General Management, or related field - Min. 4 years in Retail Industry, 2 years in leading team. - Relevant knowledge in E-commerce, Retail, and Digital Marketing