Group Key Account Manager — Karivia - Karivia
PT UNZA VITALIS (a business unit of Wipro Customer Care) logo

PT UNZA VITALIS (a business unit of Wipro Customer Care)

Group Key Account Manager

Diposting 1 bulan yang lalu

Tipe pekerjaan

F U L L T I M E

Lokasi kerja

O N S I T E · Jakarta Barat

Kompensasi

Gaji tidak dicantumkan

Diperbarui

1 bulan yang lalu

Tentang pekerjaan

Tanggung Jawab: We’re Hiring: Group Key Account Manager We are looking for a commercially driven and strategic Group Key Account Manager to drive sustainable and profitable growth across our key Modern Trade accounts. Key Responsibilities - Develop and execute annual customer business plans to achieve sales, profitability, market share, and distribution targets. - Build and strengthen strategic relationships with key decision-makers across major retail customers. - Lead annual commercial negotiations, Joint Business Planning (JBP), trading terms, promotional agreements, and customer business reviews. - Drive distribution, assortment, visibility, promotion, and category development across managed accounts. - Identify and unlock business growth opportunities through customer analytics, category insights, market trends, and shopper understanding. - Manage customer investment and promotional spending to maximize ROI and profitability. - Partner closely with Marketing, Supply Chain, Demand Planning, Finance, and Customer Development teams to translate strategies into execution. - Lead effective execution of new product launches and customer-specific initiatives. - Monitor account performance, identify business gaps, and provide actionable recommendations to accelerate growth. - Build sustainable and mutually beneficial partnerships with key customers while delivering strong commercial results. Kualifikasi: - 5–8 years of experience in FMCG Sales, preferably within the Modern Trade channel. - Minimum 3 years of experience managing National Key Accounts. - Proven experience handling major retail customers such as Alfamart Group, Indomaret Group, HYSU, HABA, LKA, or similar large-scale modern trade accounts. - Strong track record in Joint Business Planning (JBP), annual commercial negotiations, promotion planning, and category development. - Strong understanding of retailer P&L, trading terms, margin structure, and promotional investment management. - Experience in assortment management, new product listing, planogram discussions, and category management. - Strong capability in sales forecasting, demand planning, and inventory management. - Demonstrated ability to deliver sales growth while maintaining profitability. - Strong commercial negotiation, influencing, and stakeholder management skills, with the ability to engage senior-level customer stakeholders. - Strong analytical and business acumen with a data-driven approach to decision making. - Proficient in Microsoft Excel, Power BI, and sales analysis tools. - Excellent communication, presentation, and negotiation skills. - Fluent in Bahasa Indonesia with professional English communication skills. - Resilient, adaptable, and comfortable working in a fast-paced and dynamic FMCG environment.